Privacy Policy

Introduction

Ten West Design (“we,” “us,” or “our”) operates the website tenwestdesign.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information: When you fill out a contact form, request a quote, or communicate with us, we may collect your name, email address, phone number, business name, and website URL.

Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the web design, development, SEO, and digital marketing services you request
• To send you project updates, invoices, and service-related communications
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To send occasional marketing communications (with your consent)
• To protect against fraud and maintain the security of our website

Google reCAPTCHA

This site is protected by Google reCAPTCHA to prevent spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Google Analytics

We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but does not collect your name or other personally identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Web hosting providers
• Email service providers
• Analytics platforms (Google Analytics)
• Spam protection services (Google reCAPTCHA)
• Payment processors

These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ten West Design

P.O. Box 443
Ludington, Michigan 49431

Email: hello@tenwestdesign.com
Website: tenwestdesign.com